OUR Terms and Conditions 

These Terms and Conditions set out the rules for hiring Eastland Jones Creative for creative work. By hiring us, you agree to these terms. Please read them carefully.

1. Introduction and Acceptance

When you hire Eastland Jones Creative for your creative projects, you agree to follow these Terms and Conditions. If you do not agree, please do not hire us.

2. Our Services

We provide creative services including, but not limited to:

  • Web design and development

  • Print design

  • Branding and visual identity

  • Video production

  • Photography and photo editing

  • Post production work

We promise to use our skills and experience to complete your project. However, creative work can sometimes have surprises that may require adjustments

3. Project Scope and Changes

  • Project Scope: The work we do is defined in your project proposal or contract.

  • Changes: Requests for work outside the original plan may affect both the timeline and cost. Any extra work must be approved in writing before proceeding.

4. Payment Terms

  • Fees: You will pay the fees set out in your project proposal. These may be one-time payments or recurring fees as agreed.

  • Due Dates: Payments must be made on schedule. Late payments may result in delays or a temporary pause in work.

  • Early Termination: Should the project end before completion, you agree to pay for all work completed up to that point.

5. Your Responsibilities

  • Providing Information: You agree to supply all necessary information, materials, and timely feedback to complete your project.

  • Content Ownership: You confirm that you have the rights to use any materials provided to us.

6. Intellectual Property Rights

  • Our Work: Ownership of our creative work remains with us until full payment is received.

  • Transfer of Rights: After full payment, the final deliverables become your property—unless otherwise agreed. We reserve the right to display completed work in our portfolio unless you request otherwise

7. Revisions and Final Approvals

  • Included Revisions: Your project proposal includes a specific number of revisions.

  • Extra Revisions: Additional changes beyond what’s included may incur extra charges.

  • Final Approval: Once you approve the final work, the project is deemed complete.

8. Warranty and Limitation of Liability

  • Quality of Work: We aim to deliver high-quality creative work; however, creative outcomes can be subjective and may not always meet all expectations.

  • No Indirect Damages: Eastland Jones Creative shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data—even if advised of the possibility of such damages.

  • Liability Cap: Our total liability for any claim shall not exceed the total fees paid for the project.

9. Indemnification

You agree to indemnify and hold Eastland Jones Creative harmless from any claims, damages, or losses arising from:

  • The creative work we produce and deliver to you

  • Any materials or content you provide to us

  • Your failure to adhere to these Terms and Conditions

10. Dispute Resolution and Arbitration

a. Mandatory Arbitration:
Any dispute, claim, or controversy arising out of or relating to these Terms, your project, or the relationship between you and Eastland Jones Creative (including any question regarding its existence, validity, or termination) shall be resolved by binding arbitration. The arbitration will be conducted by a single neutral arbitrator in accordance with the rules of the American Arbitration Association.

b. Class Action Waiver:
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

c. Equitable Relief:
Notwithstanding the arbitration provision, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or prevent unauthorized disclosure of confidential information.

d. Costs and Fees:
The arbitration fees and costs will be shared equally by the parties, unless the arbitrator rules otherwise.

11. Governing Law and Jurisdiction

  • Governing Law: These Terms and Conditions are governed by the laws of Oklahoma..

  • Jurisdiction: Any legal action related to these terms must be brought in the courts located in Oklahoma City, OK, subject to the arbitration provisions above.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of major changes via email or by posting the revised terms on our website. Your continued engagement with our services constitutes acceptance of any updated terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Eastland Jones Creative
Email: hello@eastlandjones.com
Phone: (405) 357-8902

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